01
A consultation on an online store website
The customer asked about availability and timing, the bot answered, suggested suitable options and collected the lead.
A bot that sells in every chat instead of your managers
Embeds into your website, Telegram, WhatsApp, VK and MAX. Answers in seconds, takes the customer to a lead and a payment, logs it in your CRM and sends reminders. 24/7, with no salaries, no motivation issues and no “didn't get to it in time.”
E-commerceClinicsOnline schoolsReal estateServicesDeliverySalonsB2B
We'll show you real chats from live projects.
Trusted by
Companies already using our AI solutions
Replies instantly in any channel, at any time of day
Takes the customer to a lead, a payment or a booking
Collects the data itself and drops a ready lead into the CRM
Takes the stream of routine questions off your managers
< 1 sec
first reply to the customer
24/7
in any channel
5+
channels: web, TG, WA, VK, MAX
0
missed messages
A solution adopted by both large companies and small teams. We've been delivering AI bots to businesses for years.
A text bot vs. managers on chat
Managers on chat
- They reply when they're free — the customer has already left for a competitor
- “I don't work nights and weekends”
- They lose chats in the flood of messengers
- They answer differently, forget to log it in the CRM
- Every new channel means one more person
Text AI bot
- Replies in seconds, while the interest is still hot
- Available 24/7 in any channel
- Holds website, Telegram, WhatsApp, VK and MAX at once
- Drops a ready lead into the CRM itself and sends reminders
- One bot covers all channels at once
0+
messages handled by our text bots across our clients' projects in 2025
How much you lose while the customer waits for a reply
Missed revenue per month
up to 998,000 ₽
The bot replies in seconds in any channel — the customer doesn't leave for whoever answered faster.
We'll help pick a solution for your business and calculate the gain on your own numbers.
‹ Home
Text AI bots for your website, messengers and social networks
They reply to customers in seconds, answer questions, collect leads and hand the manager a ready-to-work request. They run on your website, in Telegram, WhatsApp, VK, MAX and other messengers. We connect them to your CRM.
A fit for businesses where customers write into chats but some leads slip away because of slow replies and messy conversations.
Real chats from live projects — no sign-up required
E-commerceClinicsOnline schoolsReal estateDeliveryServicesRestaurantsMedical centersAuto servicesBeauty salonsFitnessB2B
Our solutions are already running in more than 5,000 businesses across very different niches. You don't have to experiment or take a risk — you get a scenario that works reliably and delivers results.
Part of your sales doesn't need a manager
If the customer journey can be described with questions, answer options and a clear next step, it can be automated. An AI chatbot handles routine inquiries on its own, takes the customer all the way to a lead or a payment, and leaves managers for the complex, high-value conversations.
01
You pay managers to answer the same questions over and over
The bot takes over reference questions, simple matching, sending materials and initial qualification.
02
You lose money on unnecessary human involvement
When every simple conversation goes through a manager, the cost of handling a lead grows. Automation lets you close part of the inquiries cheaper.
03
You don't separate simple sales from complex ones
Bookings, orders, a consultation along a clear scenario and sending a quote can all run through the bot. People are left with negotiations, non-standard requests and high-potential customers.
04
You scale ads together with manual workload
More traffic usually means more conversations and more staff. With a bot, routine inquiries can be handled without your team growing proportionally.
What you can hand over to a text bot
The bot takes over the first contact, routine questions and lead collection. Complex conversations, negotiations and non-standard cases stay with your managers.
Replies to messages instantly
It doesn't matter when the customer writes — at lunch, at night or on a weekend. The bot answers right away, without waiting for a free manager.
Advises on products and services
Answers questions about hours, prices, what a service includes, delivery, availability and any routine topics. It relies on your knowledge base.
Helps choose a service or product
Clarifies what the customer needs and suggests suitable options. A fit for businesses with a wide catalog or several service formats.
Qualifies and collects the lead
Clarifies city, budget, timeline, format — whatever matters in your niche. The manager gets a ready request with the data already collected.
Books a consultation or service
Offers available time slots, locks in the visit and syncs with your CRM or booking system.
Guides the customer
Sends reminders and instructions, confirms payment, walks the customer through the deal. A fit for businesses with a long sales or service cycle.
Examples of real conversations with the bot
These aren't marketing scripts or a cut of the best answers. Real chats from live projects — so you can see how the bot talks, clarifies and collects a lead.
02
Guiding a customer in Telegram
The bot reminded about a payment, sent an instruction and answered a routine question.
All the conversations are real. You'll have your own — tailored to your business, tone of voice and scenario.
Where the bot can run the conversation
On your website
A chat widget on any page. A fit for businesses with inbound traffic from ads, search or organic.
In Telegram
A Telegram bot as a channel for talking to customers and taking leads. A fit for B2B, education and services with long communication cycles.
In WhatsApp
WhatsApp Business as the main messaging channel. A fit for retail, services, delivery and local businesses.
In VK
Community messages and direct chats in VK. A fit for businesses with an active presence on VK.
In MAX
A Russian messenger that's rapidly gaining users. The connection works out of the box — relevant for businesses focused on the Russian audience.
Other channels
Where possible we connect the channels you need — Avito, Viber, in-app social messengers. During the discussion we look at which channels you actually use.
Where a text bot delivers a fast effect
Where there are many inbound messages
Online stores, delivery, restaurants, services, real estate agencies, education projects, service companies. When conversations come in a stream, the bot handles the first contact reliably.
Where customers write after hours
Any B2C business with active advertising. Part of the traffic arrives in the evening and on weekends — managers are off, but the bot replies instantly.
Where there are many routine questions
Clinics, salons, fitness, education, services with a price list, B2B with consultations. The bot covers the basic questions and leaves the complex conversations to managers.
Where leads need to be qualified
B2B services, agencies, realtors, lawyers, consulting. The bot gathers the initial information and hands the manager a prepared request.
Example tasks for a text bot
1
First line on the website
A visitor came in and asked a question — the bot answered, clarified the details, collected the contacts and handed them to a manager. A fit for businesses with an active website and advertising.
2
A messenger bot as the main channel
All inbound from WhatsApp, Telegram, VK, MAX and other channels is handled by the bot. It closes simple questions on its own and passes the complex ones to a manager.
3
Catalog consultation
The customer describes what they need, the bot suggests suitable options from the catalog. A fit for online stores and services with a wide price list.
4
Service booking
The bot clarifies the service format needed, offers available slots, locks in the visit and syncs with your CRM or booking system.
5
Qualifying B2B leads
The bot gathers information about the company, the size of the request, timelines and the contact person. The manager joins the conversation with a clear request in hand.
6
Deal follow-up
In long deals the bot reminds about payments, sends documents and instructions, and answers questions about each stage.
7
Broadcasts and reminders
The bot sends personalized messages to messengers — about order status, promotions, events, subscription renewals. Not spam, but targeted messages by segment.
8
Sending instructions and materials
After a lead the bot sends a price list, instruction, presentation, video or other material. A fit for businesses where quick delivery of routine documents matters.
What exactly changes in your business after launch
The first reply — in seconds
The customer gets an answer right away, at any time of day. They don't leave for a competitor while a manager looks for a free minute.
Fewer routine questions on managers
The team no longer answers about hours, prices and delivery forty times a day. The bot takes that load.
Leads reach the manager ready
Not just a new message, but a structured request with the data already collected. Fewer back-and-forth clarifications, a faster move to the deal.
A single answer standard
The bot answers equally correctly regardless of the shift or workload. The customer doesn't have to repeat the question to different managers.
More control
You can see who wrote in, what the bot answered, at which step the lead stalled and what to do next.
How we launch the bot
01
We review your conversations
We study how customers are talked to today, which questions come up most often and where leads get lost.
02
We pick the most painful point
We don't try to automate everything at once. We take one task: first line on the website, a messenger, qualification or a specific scenario.
03
We build the scenario and knowledge base
We write the dialog logic and gather the materials the bot relies on for its answers: hours, prices, services, routine questions.
04
We connect it to the channel and CRM
We put the bot on your website, in a messenger or social network and set up lead delivery into your CRM.
05
We launch and support it
We watch how it works on real conversations, refine the wording and expand the scenario over time.
The bot doesn't have to be a perfect conversationalist
The market promises “a bot indistinguishable from a human.” We're in production every day and we see where the marketing ends and reality begins: no one has solutions like that yet. What we do build are strong bots that confidently hold the first line — and we're honest about where their limits are and where a human is needed.
What the bot doesn't do
- It doesn't run complex negotiations or close disputed deals. It can handle initial negativity — it cools emotions and pulls out the specifics, but then hands the conversation to a manager.
- It doesn't guess. If there's no answer in the knowledge base, the bot doesn't make things up — it passes the conversation to a manager.
- It doesn't replace the whole team. Difficult customers and non-standard requests are always people.
What the bot does well
- Replies instantly and equally correctly — regardless of the time of day or the shift.
- Closes the basic questions: prices, hours, what a service includes, delivery, availability — all of it leaves the managers.
- Hands the manager a ready request with all the data needed, with no clarifying back-and-forth.
- Takes off the team a volume that previously would have meant hiring more people.
- Brings back the money on leads that used to slip away on slow replies.
We connect to your channels and CRM
The bot is placed where customers already write — on your website, in Telegram, WhatsApp Business, VK, MAX and other messengers. Leads and data are passed into your CRM. For the leading systems the integration works out of the box; if a system has an API, we integrate with it. Closed systems we discuss individually.
Will the bot answer the customer off the mark?
Our solutions handle routine questions well when the bot has a solid knowledge base and a clear scenario. We set things up so the bot relies on your materials — hours, prices, services, policies — and doesn't invent answers out of thin air.
If the bot hits a question with no answer in the base, it doesn't try to guess. It either honestly says the question is outside its scope or immediately passes the conversation to a manager. This is built into the logic from the start.
Before launch we test the bot on real conversations and refine the wording. After launch we watch the chats for a while and tune whatever needs it.
When we'll tell you a bot isn't needed
If a business gets 10 leads a month and a manager keeps up by hand, a text bot would just be in the way.
If the niche depends on deep personal contact from the very first message and any automation would push the customer away — we'll say so.
A bot is useful where there are many conversations, the questions repeat, leads get lost on the speed of the first reply, or there's a steady stream of routine inquiries. If there's no such task, automation would be redundant, and we won't pitch it.
Common questions about text bots
Will the bot answer like a live manager?
On routine questions — yes, the answers will be natural and to the point. On complex conversations the bot hands the chat to a manager.
We don't have a knowledge base for the bot. What do we do?
That's a normal situation — most businesses don't have a base set up for a bot, and we're comfortable working with that. At the start we go through the routine questions, the price list, hours and services and put the materials into a form the bot can rely on. With 5,000+ clients behind us, we often advise on funnels and sales scripts too.
Can the bot be connected to our CRM?
In most cases, yes. For the leading CRMs (Bitrix24, amoCRM, YCLIENTS, МойСклад, 1С) the integration works out of the box. Closed systems we look at individually — if there's an API, we connect.
How long does launch take?
Usually from two to four weeks. It depends on the number of scenarios, how ready the knowledge base is and how complex the integrations are.
Is it expensive?
The cost depends on the number of channels, the volume of conversations and the complexity of the scenario. Up front we work out the economics specifically. In most cases a bot costs less than hiring new managers for the same volume.
Will the bot replace managers?
In most cases the bot takes over the routine, while people work where live selling, negotiations and non-standard situations are needed. In some niches clients cut the load so much that they move staff to more complex tasks.
What if the bot can't handle a question?
It hands the conversation to a manager. This is built into the logic from the very start.
Can we start with a single channel?
You can and should. Most clients start with one channel — usually the one with the most inbound. From there we expand to the rest. If calls are a pain point too, take a look at voice AI bots, and if you need video content — AI avatars.
How do we figure out which scenario we need?
You don't need to know in advance. Tell us where leads are getting lost today or which questions your managers struggle with, and we'll suggest one or two options worth starting with.
What if the customer realizes it's a bot?
On routine questions it's not critical — what matters to the customer is getting an answer quickly and to the point. On complex conversations the bot hands the chat to a manager.
Which languages does the bot work in?
The main language is Russian. When needed we enable work in 10+ languages — relevant for businesses with an international audience.
Let's look at where the bot can take the load off your conversations
Tell us which channels your leads come through now and where the most of them are lost. We'll help you figure out whether it makes sense to launch a text bot and which channel or scenario is best to start with.